October 2006 was a bleak month for the online gaming
industry. With the passing of the Unlawful Internet
Gambling Enforcement Act (UIGEA), online
gaming in the US became illegal with immediate effect. Leading publicly listed gaming companies saw their
customer base and share price crash overnight. The
industry was struck a lethal blow, and one year on,
the industry is still licking its wounds.
The facts speak for themselves. 12 months ago Party
Gaming, at the time a FTSE 100 company had a share
price of 109p. Overnight they lost 78% of their US
based player base and on 1 October 2007, their share price was 29p. Party Gaming under the directorship of Mitch Garber
have learnt their lesson and have attempted to reduce
the future risk faced by legal legislation by
diversify their player base by recruiting players from
a large number of countries. However, despite this
being a smart move, their revenue has been hit
dramatically (First 6 months 2007 $221m compared to
for the same period in 2006 $661). Other leading industry firms have suffered a similar fate.
Despite this industry wide recession, to the surprise
of many one firm has continued to prosper. The firm
in question, PKR poker, are a new start up and
have recently surpassed their 1 millionth player sign
up. That’s not bad for a company that has been
operational for a little more than 12 months. They
are now the fastest growing online poker rooms in the
world. That’s some achievement in anyone’s opinion.
The growth that PKR poker have experienced raises an
interesting question. Why has one start up bucked the
industry trend and experienced phenomenal growth in a
year where the industry as a whole has perished?
We asked Dan C, a leading industry analyst for
his thoughts.
Dan outlines 5 key areas where PKR have excelled.
1. Product differentiation
Product differentiation lies at the heart of PKR’s
success. They have produced a poker platform that is
completely different to anything else on the market.
PKR have designed a 3D environment for its players
while all other online poker sites are still using
traditional 2D platforms.
It’s a little like
comparing a Playstation 3 game to Solitaire on your
PC. In terms of graphics and the poker experience,
there really is no comparison. PKR poker have been
visionary in this area, and have produced a platform
that is so far superior to anything else currently on
the market and this in turn has resulted in players
flocking to the site in droves.
2. PKR’s Management
PKR knew what they were doing from the start and had a
clear plan of what they were attempting to achieve.
Jez San the co-founder of PKR has a proven track
record as an entrepreneur, as well as being an expert
in his field.
This is reinforced by the fact that he
was the first person to receive an
OBE for services to the computer games industry.
Jez and his co-founder Leon Walters knew that their
area of expertise lay in the software side and they
quickly began to build a proven management team,
recruiting a blend of industry hardened veterans and
bright young things. Ultimately, like all good
entrepreneurs, they believed in their product and were
able to use that vision to recruit and then retain
highly talented individuals.
3. Marketing
The marketing of the PKR product was cleverly
undertaken on what initially appeared to be a rather
small budget.
PKR started marketing their product well before its
official launch, and in doing so not only managed to
build up a level of expectation within the online
poker community, but it also provided them with an
active player base that was able to beta test their
product, thereby ensuring that the vast majority of
technical issues were identified and eradicated.
After the launch, PKR proceeded to invest heavily in
marketing, with deals being agreed with a range of
firms including MSN. The team at PKR realized that
the initial investment up front would make the most of
the fact that they were the first to the market with a
viable 3D product.
4. Affiliate scheme
Affiliate arrangements with third party web sites are
central to any online gaming company. On average a
reputed 30% of revenue comes in from affiliate deals.
Gaming companies, especially start-ups find the whole
affiliate concept a difficult one to grasp, often to
their financial detriment.
PKR poker made no such mistake, and their scheme is
one of the best available in the industry. The
banners used to promote the PKR site are slick and
professional. Real time statistics are offered to
affiliates which not only breeds confidence and trust,
but also enables the affiliate to tailor their own
marketing campaigns more effectively.
5. Continuous improvement
It would have been easy for the team at PKR poker to
have sat on their laurels. However, they have
continued to improve their product on an ongoing
basis. While the core engine remains the same, the
PKR software has just got better and better, and with
every upgrade makes traditional 2D poker sites look
obsolete.
In summary, PKR poker have done what all new start ups
need to do to succeed. They have they been
innovative with their product, have recruited
well, have invested heavily in marketing and affiliate
campaigns, and have continued to make solid
improvements to the 3D software.
However, they face some interesting challenges in the
coming 12 months. Pokerwize, a rival 3D poker
software manufacturer has recently gone into
partnership with the industry giant Ladbrokes. Whilst
Pokerwize’s product is itself far inferior, Ladbrokes
brings not only an element of financial clout but also
proven industry experience to the table.
In addition the major software manufacturer’s such as
Cryptologic and Microgaming must have taken notice of
what PKR poker have achieved. It’s only a matter of
time before these firms produce a rival 3D gaming
product.
Where this leaves PKR poker is open to question. They
have come out of no where and in 12 months have become
a major industry player, a benchmark for all other
online poker sites out there.
Key to the future of the company will be managements
exit strategy.
Many analysts predict the firm will float on AIM
within the next 18 months. However, Dan
disagrees, believing that the route to a public
listing is still blocked by the UIGEA legislation.
More likely he believes, it’s only a matter of time
before one of the giants in the industry makes an
attempt to buy the company from its founders.
Exactly
who is open to question, but when pushed Dan ignores
obvious suggestions such as Party Gaming and suggest a
gaming software manufacturer.
When pushed Dan goes onto say:
“My gut feel is that PKR poker is just the start of
the 3D revolution in online gaming. The future of
online gaming lies in the realism and player
experience that a 3D platform provides. Whilst a
flotation on AIM would be a suitable exit route for
most, having seen at first hand what can be achieved,
I believe the management team behind PKR have bigger
ambitions. The most appropriate strategic fit for PKR
would be a joint venture or potential merger with a
major industry software firm. This would provide them
with the platform to take the gaming world by storm
with a 3D platform across a range of gaming products.”
I raise the point that PKR have recently signed a
software agreement with Playtech, to provide an online
casino for PKR poker. Dan is quick to comment:
“Yes, if I was a betting man that’s where my money
would be. Then again they could just be trying to
cash in on cross selling a casino product to their
existing player base. Only the founders of PKR really
know where they are heading, but I suppose a good
indicator lies with the development team at PKR. I’d
be interested to hear if they are developing a
proprietary 3D casino platform at the moment.”
Whatever the outcome, PKR poker is here to stay. I
raise the point that they recently went unrewarded at
the E-Gaming awards in London. Dan raises his
eyebrows, mumbles something along the lines that it’s
a disgrace and finishes by saying “what comes around
goes around.”
Based on our experience and his thoughts, that coming
around may be sooner than we all envisaged.